Swan Taxis Customer Feedback Survey

Simply complete the feedback form below and click the submit button. This information helps Swan Taxis improve our service and we greatly appreciate your input.


  1. How would you rate your first impression of Swan Taxis when you called our call centre to book your taxi initially?

    Excellent Good Satisfactory Poor Very Poor
  2. When the taxi arrived, how would you rate the taxi cleanliness, driver attitude and presentation in general?

    Excellent Good Satisfactory Poor Very Poor
  3. Would you travel with Swan Taxis in the future?

    Yes No
  4. Swan Taxis prides itself on the taxi presentation, how do you see our fleet of taxis on the road as looking?

    Excellent Good Satisfactory Poor Very Poor
  5. Would you recommend Swan Taxis to others?

    Yes No
  6. During your taxi trip, please rate whether the driver assisted you with luggage and/or getting into out of the taxi?

    Excellent Good Satisfactory Poor Very Poor
  7. When you last caught a taxi how would you rate the drivers knowledge of the Perth metropolitan area?

    Excellent Good Satisfactory Poor Very Poor
  8. Please rate how your drivers road skills were, did you feel safe and comfortable?

    Excellent Good Satisfactory Poor Very Poor
  9. How do you rate Perth's taxi fleet in general, and your attitude towards the taxi industry?

    Excellent Good Satisfactory Poor Very Poor
  10. When booking a taxi in advance were you told of possible delays?

    Yes No
  11. How would you rate this web site for its information, ease of use and look?

    Excellent Good Satisfactory Poor Very Poor
  12. Please add any additional comments here